Privacy Policy

Information we collect

We may collect the following types of information:

Information you provide directly

• Name
• Phone number
• Email address
• Project details (location, plot size, budget range, timeline, service interest)
• Messages or inquiries submitted through our contact form, WhatsApp, lead ads, or email

Information collected automatically

• IP address and browser type
• Pages visited and time spent on our website
• Referring website or advertising source (for example, Meta/Facebook or Google ads)
• Cookies and similar tracking technologies (see Section 5)

We do not collect sensitive personal information such as financial account details, government ID numbers, or payment information through our website or lead forms. Any such information exchanged during a project is handled separately, through direct agreements and secure channels.

How we use your information

We use the information we collect to:

• Respond to your inquiries and provide consultations or quotes
• Contact you about villa construction, commercial construction, renovation, interiors, or landscaping services you’ve expressed interest in
• Send project updates if you become a client
• Improve our website, services, and marketing effectiveness
• Comply with legal obligations

We do not use your personal information for any purpose beyond what is reasonably connected to responding to your inquiry or delivering our services, unless we have your consent.

How we share your information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with:

• Service providers who help us operate our business (for example, hosting providers, CRM tools, or advertising platforms like Meta/Facebook, strictly to manage leads and respond to inquiries)
• Subcontractors or partners directly involved in delivering a project you’ve engaged us for, and only to the extent necessary
• Legal or regulatory authorities, if required by law or to protect our legal rights

Any third party we share data with is expected to handle it securely and use it only for the purpose it was shared.

Data from Meta/Facebook lead ads

If you submit your details through one of our Facebook or Instagram lead ad forms, your information (such as name, phone number, and email) is shared with us by Meta based on the details in your Facebook profile and what you enter into the form. We use this information solely to follow up on your inquiry with a consultation or quote. You can review Meta’s own data practices in their Data Policy.

Cookies and tracking

Our website may use cookies and similar technologies to understand site traffic and improve user experience. This may include tools such as Google Tag Manager. You can disable cookies through your browser settings, though this may affect some website functionality.

Data retention

We retain your personal information only as long as necessary to respond to your inquiry, deliver a project, meet legal or accounting obligations, or as otherwise required by law. If you ask us to delete your information and we have no ongoing legal or contractual reason to retain it, we will do so.

Data security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.